Motorgear offer a 10 day right of return providing any purchased product is returned in new condition and with original packaging. Simply return the helmet or product to us and we will replace it with a different size or refund your money.

Motorgear make sure they only stock a quality range of products. Considerable time is spent trialing products and visiting the manufacturers. If you are in any way dissatisfied we offer a returns policy with a money back guarantee.

We stock most of our helmets in adult S – XXL, unless the model is being discontinued. The Caberg Sintessi (Matt Black) is available in XXXL. 

Motorgear will dispatch your product the next working day following receipt of payment. We use Team Global Express (TGE) couriers, who typically deliver within 2 working days to residential addresses. Rural delivery addresses can add 2-3 working days.  You will receive an automatic email with tracking details from TGE couriers when the parcel is scanned for pickup.  

Remember – helmets are produced in a range of sizes to satisfy a mass market. Your head shape and size are unique to you, so take the time to follow these steps when purchasing your new helmet. Measure your head size in the following manner:

• Measure around the largest part of your head just above the ears and approximately 2cm above your eyebrows.
• Be careful to measure around the largest part at the back of your head.
• The measurement will correspond to a particular size in the helmet you are interested in. Enter this size when ordering your helmet.

Motorgear would prefer you measure your head size as described above, then refer to the sizing chart. 

Motorgear offer a 10 day right of return, provided any purchased product is returned in new condition and with original packaging. Simply return the helmet or product to us and we will replace it with a different size or refund your money.

When your helmet arrives and you try it on, secure the chin strap so that you can fit two fingers between it and your jaw. If the helmet has a quick-release buckle, take time to adjust the strap.

Try to rotate the helmet from side to side with the strap secured. Make sure the helmet does not rotate on your head. The cheek pads should provide a firm, comfortable fit.

Tilt the helmet forward and back. It should stay in position and not move. If it slips forward or back, you may need to choose a smaller size.

Once fitted, you should be able to feel the inside of the helmet against all parts of your head. When you are happy, wear the helmet for a few minutes to make sure it is comfortable.